Top-notch, high-performing and contemporary organisations in Malaysia and worldwide know that a company is only as good as its leaders. Organisations go through various stages of change, and such change and development in terms of skills and knowledge is also
expected from their leaders and mentors. Gaps in the experience, knowledge, attitudes, skills, aspirations and behaviours create a need of outstanding leadership skills in companies these days.

Employees will not likely stretch to their full potential without dedicated mentors that inspire, energise and facilitate them to reach greater heights. Unlike conventional training, the focus of this programme is on developing mentoring skill sets, and not purely on the
theoretical aspects of the subject. In today’s corporate world, the primary differentiation between an average mentor and an excellent mentor is leadership through well-programmed language, and that is the magnificence of Mentoring with Neuro-Linguistic Programming (NLP). Participants who attend this workshop will be coached to become better mentors by using several effective NLP techniques. These skills once mastered, is an effective tool which helps organisations increase the quality of leaders and creates solid professional relationships.

MODULE 1: THE TRUE POTENTIAL OF EACH & EVERY INDIVIDUAL
What are the Challenges Faced When Coaching and Mentoring?

• Identifying elements that are holding someone back from achieving their full potential
• Individual self-discovery session
• NLP Model of Communication: Preparing Yourself for The Different Personalities
• Energizers & Communication Activities Related to the Model of Communication

MODULE 2: DEFINING COACHING AND MENTORING

Coaching is about developing a person’s skills and knowledge so that their job performance improves, hopefully leading to the achievement of organizational objectives. It usually lasts for a short period and focuses on specific skills and goals.

Mentoring is an intense work relationship between senior and junior organizational members. The mentor has the experience and power in the organization, and personally advises, counsels, coaches and promotes the career development of the mentee.

MODULE 3: KEY STEPS IN COACHING FOR OPTIMAL PERFORMANCE
“Coaching is the universal language of change and learning”

• Characteristics of a good coach
• Some Do’s and Don’t’s of coaching
• Two approaches available for coaching (The GROW Model, the coaching discussion approach)

MODULE 4: PROVIDING FEEDBACK

• The Feedback Sandwich
• Providing Constructive Criticism
• Encouraging Growth and Development

MODULE 5: HOW MENTORING DIFFERS FROM COACHING
“Mentoring is a brain to pick, an ear to listen, and a push in the right direction”

• 4 phase of the mentoring process
  – The Basic Differences
  – Blending the Two Models
  – Adapting the GROW Model for Mentoring
  – Focusing on the Relationship